REFUND POLICY

 

RETURNS

100% Money Back Guarantee!

Thank you for purchasing our products at ApexHempOil.com operated by Apex Superfoods LTD.

We stand behind our goods and services and want customers to be satisfied with them. If you’re not satisfied with any item‚ simply return it to our manufacturing center within 30 days for an exchange or refund of its purchase price. Large bulk quantity purchases are handled on a case-by-case basis and our goal is to provide the best quality products for your business.

 

REFUNDS & EXCHANGES

Refund requests received within 30 days of purchase will be issued to the original form of payment when available. Note that credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

Refunds will be issued for the original purchase price when accompanied by proof of purchase from Apex Hemp Oil. If neither the customer, nor Apex Hemp Oil can locate this documentation, refunds will be issued at the value determined by Apex Hemp Oil.

Exchange requests received within 30 days of purchase will be issued for same or different product, if available, when accompanied by proof of purchase from Apex Hemp Oil. If neither the customer, nor Apex Hemp Oil can locate this documentation and/ or product is not available, refunds will be issued at a value determined by Apex Hemp Oil.

Shipping costs on all product items being returned are the customers responsibility. If we send you a replacement item, we need to receive the original item at our warehouse within 30 days of you starting the return process. Otherwise, we will charge you full price for the replacement.